FAQ
Questions about matching, unlocking and payments.
One set of answers for both sides of the marketplace, grouped by topic. If something isn't here, contact support.
General
TutorFlo is a tutoring marketplace. Students and parents post what they need to learn, TutorFlo verifies the requirement, and tutors who teach that subject and level can discover it and choose which ones to pursue.
No. Requirements are verified before tutors see them, and they're matched to relevant tutors rather than listed publicly for anyone to scrape.
No. TutorFlo connects students with independent tutors. Lessons, scheduling and fees are agreed directly between the student and the tutor.
No. Leads are no longer delivered through a Telegram channel. Everything happens inside the TutorFlo web app and the Android and iOS apps.
Students & parents
Posting a requirement and being matched with tutors is free for students and parents. Tutors pay to unlock a lead.
The subject, class or level, board where relevant, whether you want online or home tuition, how often you'd like sessions, your area and a budget range.
Tutors see the subject, level, mode, schedule and budget band. Your name, exact locality and contact number stay hidden until a tutor unlocks the requirement.
Yes. Any tutor who unlocks your requirement can contact you, and you're free to compare and choose whoever suits you.
You can edit your requirement — widening the mode, schedule or budget usually helps — or contact support and we'll look at it with you.
Tutors
Create a tutor profile with the subjects, levels, boards and modes you teach, plus the areas you cover. Matching requirements then appear in your feed.
No. There is no monthly plan. Browsing verified requirements is free and you pay only when you unlock a specific lead.
No. Your fees are agreed directly with the student and TutorFlo takes no commission on them.
Duplicate submissions are filtered during verification, and a requirement you've already unlocked is marked as unlocked in your account.
No. Unlocking gives you a verified requirement and the contact details to reach the student. Whether they choose you depends on your conversation, fit and fees.
Lead unlocking
Every requirement is shown with the teaching details visible and the identifying details masked. Unlocking pays for that one requirement and opens the student's name, exact locality and contact number.
Subject, class and board, online or home tuition, days per week, the student's budget band, an approximate area, the verification status and when it was posted.
Each requirement carries its own unlock price, and it's always shown before you pay.
You don't need to. Once unlocked, a lead stays in your account across web, Android and iOS.
Payments
Unlock payments run through Razorpay, which supports UPI, cards, net banking and wallets.
No. Payment details are handled by Razorpay; TutorFlo does not store your card or UPI credentials.
No. There is no auto-renewal and nothing recurring. Every charge is one unlock you explicitly confirmed.
Report the lead from your unlocked list with what went wrong. Support reviews reports of requirements that fail our verification standard.
Verification
Before a requirement reaches tutors it's checked for a reachable contact, a complete and coherent brief, and it's screened against duplicates and obvious spam.
No, and we won't claim otherwise. Verification means the requirement is genuine and complete — not that it converts.
Tutor profiles are reviewed, and students can raise a concern about any tutor who contacts them.
Safety
Student contact details are masked in the tutor feed and only released to a tutor who unlocks that requirement, which ties access to an identifiable, paid action.
Report the tutor or student from the requirement or conversation. Reports are reviewed and accounts can be removed from the platform.
Agree fees, schedule and mode in writing before starting. For home tuition, hold the first session where another adult is present.
Mobile apps
TutorFlo runs as a web app and as Android and iOS apps. Your requirements, feed and unlocked leads are the same across all three.
No. Everything works in the browser. The apps mainly make it faster to react to new requirements.
App store links will be published here once the apps are live. Nothing is listed yet, so we're not linking to placeholders.
Still stuck?
Send us the details and we'll come back to you. You can also read how the platform works end to end, or check what unlocking a lead involves.
Two sides, one faster match.
Students post what they need. Tutors unlock only the verified requirements worth their time.